This is a Customer that has been experiencing roof leaks in blowing rains. This picture shows that there is no drip edge on the roof at the gutter. There is supposed to be a metal drip edge flashing that holds up the edge of the shingles at the gutter and prevents water from running under the roof shingles. Without the drip edge rain water from blowing rain will get under the shingles and into the house. This flashing should always be installed when a roof is installed. In this case we have to install it under the existing shingles which is more of a challenge and increases the cost. This is another example of trying to save money that ends up costing much more in the long run. The first picture shows how a roof drip edge is supposed to be installed.